Microsoft 365

Microsoft says it rolled back a network change that may have caused thousands to lose access to its apps Wednesday morning. Key workplace engines like Teams ...

In a three month period that ended in December, the company's overall profit fell 12%, to $16.4 billion. The tech giant originally said it had isolated the problem to "networking configuration issues," later saying that it had "rolled back a network change that we believe is causing impact." Microsoft is the latest in a wave of tech companies to announce layoffs We're continuing to monitor the recovery across the service and some customers are reporting mitigation. It updated its status report to show the applications were fully accessible again shortly after 7:30 a.m. In a statement provided to NPR, Microsoft confirmed the outage was a result of a network change and not outside actors.

Here's a look at the impact of the Microsoft 365 outage that left thousands of users in North America without access to Teams and Outlook.

Stinner credited Microsoft with having the best online telemetry and cybersecurity of any of the hyperscaler providers. “Microsoft is on top of the world with the best cybersecurity and telemetry and online experience than any other company out there,” he said. “Their ability to bring these Microsoft 365 services back online quickly is a testament to the fact that they are the best in the business at keeping cloud services up and running and safe. US itek and none of our customers were impacted.” Further, updates on the Exchange investigation will be available in your admin center under the SI# EX502694.— Microsoft 365 Status (@MSFT365Status) I’m all in with Microsoft Azure and its complete cybersecurity stack. “No one likes to hear about outages, but I give Microsoft kudos because when these things happen they seem to be one of the fastest companies to recover and get back online,” he said. “For some SaaS providers, outages can last many hours and even as long as a day. At about 4:44 a.m. At about 3:44 a.m. 17](https://twitter.com/MSFT365Status/status/1615352539871907843), Microsoft was forced to analyze “network trace logs” to isolate the source of the issue, which left some users in North America “unable to access Microsoft 365 services.” We've confirmed that the impacted services have recovered and remain stable.

Microsoft said Wednesday's early morning outage, which affected Microsoft 365 services across multiple countries, was due to a WAN routing change.

Microsoft determined the problem was related to a wide-area networking (WAN) routing change and implemented a fix at 4:31 a.m. The outlet reported that Azure services were impacted in the Americas, Europe, Asia Pacific, the Middle East, and Africa. [Downdetector](https://downdetector.com/status/microsoft-365/), users started experiencing issues with Microsoft apps at about 2 a.m. Microsoft is aware of the problem and has rolled out fixes to address it. At 7 a.m. Microsoft 365 services, including popular apps like Outlook and Teams, are down in countries throughout the world.

Microsoft 365 Apps for Enterprise provides features and security capabilities for enterprise environments. Learn about this subscription-based offering.

Even so, Microsoft 365 Apps for Enterprise is natively included with the Microsoft 365 Enterprise E3 and E5 subscriptions, so any organization with one of these plans will not need to subscribe to Microsoft 365 Apps for Enterprise. Microsoft 365 Apps for Enterprise is also bundled with Microsoft’s Office 365 E3 and E5 subscriptions. Like other Microsoft 365 subscriptions, Microsoft 365 Apps for Enterprise includes Azure Active Directory. In addition to what’s available in standalone versions of Office, Microsoft 365 Apps for Enterprise contains exclusive features. The add-on subscription links Microsoft 365 Apps for Enterprise to an organization’s existing The Microsoft 365 Apps for Enterprise subscription includes the premium Office apps, such as Outlook, OneDrive, Word, Excel, PowerPoint, and Teams.

“This release is a substantial commitment to bring the most advanced, secure and compliant productivity and collaboration tools to help secure classified data,” ...

Microsoft stated that this new environment allows agencies to “use the full cloud experience to not only establish an infrastructure platform to collect, process and operationalize data, but to enable cloud-based collaboration and communication in the classified environment.” The contract—announced in December—will help the Pentagon bring cloud computing capabilities across the Defense Department. Microsoft unveiled more secure capabilities for its government customers with Microsoft Office 365 Government Secret cloud on Tuesday, which is now generally available to defense, intelligence and other government customers, per a company announcement.

Scores of Microsoft services including Teams, Xbox Live, Outlook and Microsoft 365 suite are inaccessible to thousands of users.

Microsoft is investigating an ongoing outage impacting multiple Microsoft 365 services after customers have reported experiencing connection issues.

"We're investigating issues impacting multiple Microsoft 365 services. "We've determined the network connectivity issue is occurring with devices across the Microsoft Wide Area Network (WAN). "The issue is causing impact in waves, peaking approximately every 30 minutes.

Microsoft 365 is in the midst of an outage that has left users across the UK and beyond unable to access Teams, Outlook and Exchange Online.

[Microsoft claims to have resolved a global outage that left users of various](https://www.computerweekly.com/news/252497921/Microsoft-cloud-users-hit-by-global-outage-linked-to-Azure-Active-Directory-issue)services within its cloud portfolio unable to access their business apps and platforms overnight. This means users are likely falling back on to centralised vendor-owned, consumer-grade comms apps like WhatsApp where sensitive discussions will be on Facebook-owned servers, leaving businesses with no control over how their data is stored, managed or accessed,” said Hodgson. If we deliver on this, we will emerge stronger and thrive long into the future; it’s as simple as that.” “We’re living through times of significant change. “#MicrosoftTeams Thank you for the outage. [identified a networking fault that has resulted in users being unable to access multiple services](https://www.computerweekly.com/news/252497921/Microsoft-cloud-users-hit-by-global-outage-linked-to-Azure-Active-Directory-issue) within its cloud-based portfolio of business productivity tools, including Teams and Outlook.

The glitch affected client connections to Azure services. It also affected service connectivity between regions, "as well as ExpressRoute connections." Azure ...

Microsoft is planning to release a "preliminary Post Incident Review" report in three days that will describe the "initial root cause" of the incident. Microsoft is attributing the service delays to an undescribed change made by its personnel to the Microsoft Wide Area Network. [service-level agreements](https://azure.microsoft.com/en-us/support/legal/sla/summary/) (SLAs) for its various services. The SLAs typically assure 99.95 percent or 99.99 percent uptimes. Public Azure customers worldwide attempting to access Microsoft services, such as Microsoft 365 and Power BI, were affected. That time period translates to a near three-hour period starting at 11:05 p.m.